OUR VALUES

• Admit if we don’t have the answer and ask for help; put the right people in the room

• Focus on the best solution not accolades

• We don’t always know the solution

• Do what we promised even if it’s hard or costly sometimes

• Be client-centric; ask ourselves “Is this good for the client?” 

• Show empathy for our clients and their situations 

• Become our clients’ web partner

• More communication earlier is better

• Keep clients up-to-date on billing

• Discuss issues we see coming

• Have hard conversations

Take ownership

• Focus on craftsmanship - quality of design, building to last

• Take responsibility for the code we push

• Everything we do we will maintain for years

• Keep up-to-date on latest tools and technologies 

• Do what you say you’ll do by the due date